FAQs

How can I get 20% off my order?
As our thank you, all first time customers receive 20% off their order. Click here to request your discount code now
Can I place an order over the phone?
Absolutely, we will be happy to help you place your order. Call us at 1-888-643-4375, M-F 8:00 am – 11:00 pm EST.
How long does it take my order to ship?
All orders ship out within 2-5 business days.
How can I contact OTC4ME if I need help with my order?
Feel free to call us with any questions or concerns, at 1-888-643-4375, M-F 8:00 am – 11:00 pm EST.
Can I get my prescription medication delivered to my home?
While OTC4ME does not fulfill prescriptions our partner pharmacy, Cambridge will delivery your prescription right to your door. Visit cambridgerx.com for more information.
How can I reset my password?
If you forget any of your user information select “forgot username” or “ forgot password” next to the log in button on the sign in page.
Can I track my order?
Yes, log in and select Track Order.
How can I get free shipping?
All orders over $25 ship for free!
Do you take insurance?
No, we do not bill directly to insurance. Reimbursement may be available through your private insurance company however we do not directly work with insurance billing.
Do you offer wholesale buying options?
Yes, we offer very competitive pricing for large purchases please contact info@unitedmedco.com for more information.